About Orion

Bringing Security to a Whole New Level

We believe that service and convenience should not be sacrificed for robust security.

Over a decade ago, our company was built on the premise that while many companies simply use security presence to deter crimes and a “one size fits all” approach, true and lasting security is built on a strong foundation, with professionally designed, customized plans, complete visibility, advanced technologies, and an experienced and knowledgeable security staff.

Our History

The groundwork of the organization was established in 2010 by CEO Ed Ramsdell and fellow security veterans who had gained insight, knowledge, and desire from their collective security experience and wanted to create a protective services business that would be a much better fit for clients and their evolving needs.

At the inception of Orion Protective Services, we amassed a small list of clients who valued this idea and shared our belief that working in partnership created a strong bond, a higher level of understanding and resilient security strategies that can pivot in an ever evolving and more complex world. Over time, our client base grew much larger, fueled by this incomparable philosophy.

The Orion Logo

The hallmark of the Orion Protective Services’ logo is the three stars in Orion’s Belt, one of the oldest and most recognizable constellations in the night sky.

Since ancient times, Orion was used by stargazers as a reliable marker to show the way to other stars and constellations and by sailors, who used it to help navigate them safely around the world. The stars of Orion have also been used by cultures around the world to predict important times of the year like summer and winter solstices. Each of these lends themselves to Orion’s deep connection and desire to offer guidance as well as direction.

Extensive Experience

Our management team collectively holds over 120 years of Law Enforcement and Private Sector Security experience.

Emergency Support

We are available day or night, 24/7 with live support, and can be at your location in 60 minutes or less.

Robust Training

Our meticulous security guard hiring and selection process ensures the careful screening and training of officers on your post.

Tailored Services

Our approach is never the same for any two clients. Our tailored solutions fit each job’s goals, agendas, and community needs.

Watch our video to learn more about Orion Protective Services.

Testimonials from our Clients

Would recommend!
We hired Orion at my property in January, I have been very happy with onsite team members and management. I get great feedback from my residents as well.

- Stephanie B., Community Manager, Worcester, MA

Orion Protective Services, Inc. is essential to our community, and we will gladly refer them to anyone interested in hiring an exceptional security company
Orion understands that our community is ever changing with many rules and regulations to enforce. They have done an exceptional job handling emergency situations and take note of how to be proactive should future situations occur.

- Zulma C., Property Manager, Stamford, CT

Orion Protective Services’ presence provides residents and employees with the ability to live and work in a safe environment and to keeps our infrastructure secure
CEO Ed Ramsdell is committed to providing the best service possible and will respond quickly to customer needs. Orion Protective Services, Inc. has proven to be a professional company and comprehensively reliable.

- Renee D., CEO, Trumbull, CT

Orion has consistently worked with us and shown their willingness to do whatever is necessary to ensure that coverage is maintained
The Orion management team has demonstrated their commitment to ensure that coverage is provided, and appropriate guards are hired and trained. I have no hesitancy in recommending Orion Protective Services.

- Mary W., Executive Director, Norwalk, CT

What a great team at Orion Protective Services
From the initial meeting right through to the handshake was smooth. Orion valued our time and made the process painless. The Security Officers are professional and well trained making our residents feel safe and secure! Thank you Orion. We hope you will be our security company for a long time to come!

- Paula D., Property Manager, Norwalk, CT

The management staff is easy to work with and getting answers to our questions is almost immediate
We never have to worry about our site being unsecured since working with Orion Protective Services! They protect our equipment, site, and workers. Friendly and professional guards do a great job.

- David C., Property Manager, Windsor, CT

Ed Ramsdell and his team are always committed to professional and reliable service
The staff goes above and beyond to keep an open line of communication with management. Allowing management to be able to provide to its residents and staff the knowledge that they are living and working in a safe, secured environment.

- Gina P., Chief of Staff/Property Manager, Norwalk, CT

Kudos to Orion employees!
I just wanted to send kudos to Marc, Citalan, and Neftaly. They assisted MassMutual at the Sheraton for the Sheraton Hotel Trade Show. The Director of Global Security and the Meeting Planner Director had nothing but great things to say about your team’s professionalism, work ethic, and attention to detail.

- Amanda C., Account Manager, Springfield, MA

We are very happy with the guard stationed at our school
Our Orion guard gets along great with the faculty and students in the building. He is very attentive to his duties; he is very friendly and always presents himself well.

- Sal M., Safety and Security Manager, Fairfield, CT

Even if ten other companies were to step forward, I wouldn’t even consider them–Ed and his company do a great job!
Orion security guards are top performers, no matter whether they’re out in the pouring rain or the blazing sun. Ed and his group are the salt of the earth. They are very responsive and very caring.

- Brian K., Vice President of Support Services, Chicopee, MA

All Testimonials
Orion Protective Services veterans photo with executives and Field Supervisor

Veteran Owned Small Business

Outstanding customer service is a big part of what makes Orion Protective Services a leading force in the security services industry. While serving their country as United States soldiers, members of our Orion Protective Services Management team gained invaluable experience and skills as well as the deep understanding of the importance of service – to answer the call and to be there, when and where we are needed.

2

Branches of the Military – Army & Marine Corps

70

Years of combined service

10

Campaigns including Operation Desert Storm and Operation Iraqi Freedom

38

Awards including 20 Medals and a Bronze Star

Our Security Officers

What it means to offer assistance, help, and stability

We believe that it is important that the Security Officers assigned to your posts are well-trained and supervised, to provide your customers and employees with reassurance and the capabilities of a strong security presence within the parameters of your property.

Orion Protective Services believes that an ambitious and consistent training program is essential for successful Security Officer performance. Under Orion’s rigorous training and development regimen, we ensure that our assigned Security Officers are properly trained to respond to whatever incident might arise at your facility.

Each Security Officer receives on-site orientation tailored to your facility, including building systems and critical locations, site policy and procedure, post orders, patrol duties, emergency response, and communications procedures.

In addition, our Supervisors and Management team have many years of experience in the contract security industry and have a broad background as Trainers. This combination of industry experience and training background gives Orion Protective Services an unmatched ability to train, develop and supervise our Security Officers and help them reach their true potential.

Orion Security Officers are:

Meticulously Screened and Selected

We conduct lengthy personal interviews, background investigations in all jurisdictions, employment reference checks, verbal and written communication skills assessments, and evaluations of personal interaction skills. This careful screening of each applicant yields Security Officers with impeccable backgrounds who earn respect for their professionalism, poise, and ability to communicate effectively and tactfully.

Well-Trained

Prior to doing any work in the field, all Security Officers must attend eight hours of classroom training, where they learn key data on a variety of topics including First Aid, Search and Seizure, Use of Force and Public Safety Issues such as Fire and Bomb Threat Response, Traffic Accidents, Hazardous Emergencies and Workplace Violence. There is also ongoing coursework that is assigned throughout the year after the training curriculum has been completed.

Reliable and Dependable

Orion Protective Services employs a call-in program in which Security Officers also call 1 hour before their shift to verify they are enroute to the site. Field personnel will call the command center at least 6 hours in advance if they will not make their assigned shifts, to ensure that coverage will remain seamless.

Affiliations, Certifications & Licensing

  • Certified by the U.S. Department of Veterans Affairs as a Veteran-Owned Small Business (VOSB)
  • Certified by the Massachusetts Supplier Diversity Office as a Veteran’s Business Enterprise (VBE)
  • Verified diverse business in the MassHousing Business Enterprise Directory Certifications and Licensing
  • Licensed to operate as a service provider in the Commonwealth of Massachusetts, license #LW0244
  • Licensed to operate as a service provider in the State of Connecticut, license #AS-2670
  • East Windsor Chamber of Commerce

Giving Back

Orion Protective Services, Inc. is a company that strives to lead with purpose. We support giving back to the community by contributing funding and/or volunteer time to causes we believe can help create a better world for current and future generations. Organizations that we have contributed to collectively as well as individually include:

  • Amateur Athletic Union (AAU) basketball
  • American Legion
  • Central Connecticut State University
  • CT Alliance To Benefit Law Enforcement
  • Connecticut Children’s Medical Center
  • Connecticut Housing Partners sponsorship
  • East Windsor High School
  • Ellington Congregational Church
  • Falcon Youth Football Association
  • Holyoke Public Library
  • Library Association of Warehouse Point
  • New Neighborhoods, Inc.
  • Newington Community Television
  • Our Companions Animal Sanctuary
  • The Bushnell Performing Arts Center
  • The Drive On Foundation
  • Timothy Edwards Middle School PTO
  • Under One Roof Annual Picnic
  • University of Connecticut Business School
  • Wreaths Across America

Community efforts are a key part of Orion’s mission to help create a safe environment for everyone.

Contact Us News & Press Careers at Orion
University of New Haven 2026 master’s graduate in cap and gown at her graduation ceremony.
Supporting Education and Celebrating Achievement

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Security guard monitoring security cameras inside a commercial property.
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Ed Ramsdell, President and CEO of Orion Protective Services, celebrates 16 years of delivering trusted security solutions in Connecticut and Massachusetts.
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Leading Through Service: 16 Years of Excellence in Security A Conversation with [...]

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We’re Ready
When You Are.

With 24/7 support and rapid on-site arrival, Orion Protective Services is there when you need us. We are fully licensed and insured, and employ a robust training program for our Security Officers – giving you peace of mind that you are protected.

Contact Us Testimonials